The Power of Teamwork
About Us
Who we are, our mission, our values, and the people behind the services.

More than a Team.
A shared Vision.

We're driven by passion, powered by creativity, and committed to making a difference. This is more than our story — it’s the heart behind everything we do.
Our Story

Born to simplify and accelerate digital collaboration through tailored solutions and human-centered design

The company was founded by Claudio Ombrella and David Bracciale who worked together for more than 20 years at the multinational American company Autodesk in Neuchâtel.

They decided to merge the different skills and talents to found Digilac Sàrl with the objective to support small, medium and large organizations to solve the modern business problems like process digitalization, agile development, ITSM and more.

Digilac offices are located at Microcity, the Innovation Pole in Neuchâtel, Switzerland. Microcity accelerates innovation with important partnerships like the EPFL – Swiss Federal Institute of Technology, the CSEM and others.

Our Values

What we stand for

Customer Success

Our customers are our purpose.

When they thrive, we thrive—and we’re with them every step of the way.

Agility & Innovation

Change inspires us.

We move fast, think fresh, and constantly evolve to meet new challenges head-on.

Trust & Transparency

We believe honesty builds stronger teams.

We share openly, act with integrity, and create space for real connection.

Knowledge Sharing

We grow by learning—and by lifting others.

Sharing what we know sparks smarter solutions for all.

The Team

Claudio Ombrella

Founder & Co-CEO
Claudio brings over 27 years of experience from Autodesk, where he held various IT roles.

In 2007, he initiated a Jira and Confluence pilot program that expanded to 8,000 users. Claudio is a certified Atlassian Professional and has spoken at three Atlassian Summits. He holds a Systems Analyst degree from Universidad Argentina de la Empresa and a postgraduate degree in Communication Networks from EPFL.

David Bracciale

Founder & Co-CEO
David has 21 years of experience at Autodesk as a DevOps Engineer and Application Support & Business Intelligence Analyst, specializing in CRM applications and Atlassian products.

He was instrumental in creating the Autodesk Developer Network CD Collection, distributed to over 4,000 companies globally.

Sven F. M. Gatter

Senior Advisor
Sven serves as a Senior Advisor at Digilac, contributing his extensive experience in strategic advisory roles.

His insights are invaluable to the company's growth and innovation.

Sandeep Desai

DevOps Tools Administrator & Project Manager
Sandeep is a versatile IT professional with over 14 years of experience across various domains, specializing in DevOps tools administration and project management.

He has expertise in configuring, migrating, and maintaining Jira, Confluence, and related tools. Sandeep has a proven track record of optimizing CI/CD pipelines, enhancing system performance, and aligning configurations with business needs.

He is adept at building strong relationships with stakeholders, driving system improvements, coaching teams, and delivering robust solutions in dynamic, agile environments. His top skills include Amazon Web Services (AWS), Atlassian Jira, Atlassian Confluence, Agile Project Management, and Python programming.

Mathieu Mafille

Intern
Mathieu is an intern at Digilac, exploring the world of code with a focus on the Atlassian ecosystem.

He has a keen interest in servers and related technologies and is passionate about continuous learning.

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