Who it’s for
Organisations rolling out Atlassian systems or AI-assisted workflows, and teams whose usage plateaued: users who only scratch the surface, admins who inherited the platform, project leads who need reporting they can trust. Typical trigger: a new deployment, a migration that changed how things work, or visible under-use of an expensive platform.
The problem
“We bought good systems, but people use 10% of them — or worse, use them wrong. Generic online courses don’t match our configuration, and our admins learned by trial and error.”
What we deliver
- Role-based training on your configuration, not a demo instance: end users, project/space admins, platform admins, service-desk agents.
- Formats that fit: workshops per team, train-the-trainer programmes to create internal relays, quick-reference guides.
- Agile ways of working where wanted: Scrum, Kanban, and scaling practices applied in the systems.
- AI training & awareness: practical sessions on working with AI assistants — capabilities, limits, data protection, prompt libraries for your daily cases.
- On site or remote, in French, German, Italian, or English.
How it works
- Needs assessment: roles, current level, and the gaps that hurt.
- Curriculum proposal with concrete, role-specific exercises from your context.
- Delivery in sessions that respect the daily workload.
- Follow-up: open-question sessions after real usage, and material your relays can reuse.
Engagement
Scoped case by case: our clients range from local SMEs to Fortune 500 groups, and the same service scales accordingly. We quote after a first scoping conversation — a fixed price list would not be honest at that range. Where risk is high, we start with a bounded pilot.
Why Digilac
- The trainers are the consultants: the people who configure platforms at 15,000-user scale and build AI assistants teach from delivery experience, not slides.
- Customised training is part of most of our references — governmental, industrial, and luxury-sector clients, delivered in multiple languages.
- Knowledge sharing is one of our four company values; training is how we practise it.